headerimage

FAQ

Questionnaire on the competition

Please see the website below:
Tokyo Music Competition 2022 FAQ

Questionnaire on the online appliation form

Q. Please let me know the system requirements.

A. 

  • IE10.0 or later,Edge
  • Google Chrome (latest ver.)
  • FireFox (latest ver.)
  • Safari (latest ver.)

*This website may not be able to be used or displayed properly if these requirements are not met, or if your browser settings are not compatible with the site's functionality. 


 

Q. How can I check my Login ID?
A. We informed your Login ID in a auto-rep email after your application is completed. Please check your email box whether you receive an e-mail from "tokyo-onkon@t-bunka.jp"
If auto-reply mail does not reach you please contact us by one of the following contact information.


Q. I forgot my password.
A. Please click to check "Forgot your password?" at the bottom of Login button.
 

Q. I would like to change/confirm/cancel my application.
A. After logged-in to "My page", you can change/confirm/cancel your information.

 

Q. I don't receive an auto-reply mail although my application is completed.
A. It supposed to be causes as follows:

  • filled in an wrong e-mail address.
  • Auto-reply mail is rejected due to the configuration of the receiving mail system.
  • The message is being sorted into the spam folder or another folder.
Auto-reply mail is sent via "tokyo-onkon@t-bunka.jp". We recommend that you set your mail system to allow reception from the above e-mail address.


 

Q. I can't update my documents via the application form.
A. Please re-confirm the file extension and size.
extension: .jpg、.jpeg、.gif、.png、.xlsx、.xls、.docx、.doc、.pptx、.ppt、.pdf、.zip
Maximum File Size: 10MB



Q.How can I pay the entry fee?
A. You can proceed payment process from Monday, May 23, 2022 (Japanese Standard Time) in "My Page".